Refund policy

At THE BOURBONVAULT HQ, we stand behind every bottle we sell. If your order arrives damaged, contains an incorrect item, or is confirmed lost in transit, we will replace it or issue a full refund.

Claims must be submitted within 7 days of delivery with photographic evidence to info@thebourbonhp.com with subject line "Return/Refund Request – Order #[your order number]."

We cannot accept returns on opened bottles, bottles returned without prior authorization, or orders refused at delivery without cause. All sales are otherwise