Once your order ships, you’ll receive a tracking email with a link to follow your package in real time. You can also log into your account and view order status under “My Orders.” If you haven’t received a tracking email within 2 business days of ordering, contact us at info@thebourbonhp.com.

We ship alcohol to most US states where online alcohol sales are permitted. Due to state regulations, we cannot ship to all 50 states. Visit our Shipping & Delivery page for a full list of states we currently serve.

Allocated and limited-edition bottles are released to our community members first. Join our newsletter and community to get early access notifications. Some ultra-rare releases are reserved exclusively for Vault Elite members.

We cannot accept returns on opened bottles. If your order arrived damaged or you received the wrong item, please contact us within 7 days of delivery with photos and we’ll make it right. See our full Refund & Returns policy for details.

Yes! At checkout you can add a gift message that will be included with your order. For premium gift packaging, custom engraving, and curated gift sets, visit our Corporate Gifts page or contact us directly.